Air India Express flights faced mass cancellations after 300 senior cabin crew members reported sick amidst a dispute with management over a new merit-based assessment system. The Regional Labour Commissioner highlighted genuine grievances and accused management of labour law violations. The airline, now under Tata Group, faces accusations of mismanagement and unequal treatment. The management denies recognizing any workers’ union and seeks resolution. Passengers are offered refunds or rescheduling due to the disruption.
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